# 07. Personal Injury Intake Specialist | Fully Remote | USD Payments

> Voxidea-Stafi · Honduras (Remote) · Full-time · Posted 2026-05-15

**Workplace:** remote

**Department:** Client Facing

## Description

💻 **Work from Home | Advance Your Career as an Intake Specialist in Personal Injury Law** 💻

Join **Voxidea** as an **Intake Specialist** and be the first point of contact for individuals seeking legal assistance in personal injury law. Play a pivotal role in gathering case details, coordinating consultations, and ensuring a compassionate and professional client experience. If you’re bilingual, detail-oriented, and passionate about helping others, **apply today!** 🚀✨

**🎯 What you will be doing:**

-   Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝
-   Collect important information to understand client needs and assess how the firm can help. 📝
-   Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬
-   Complete legal forms and manage records of customer interactions. 📋
-   Schedule and coordinate consultations with legal experts. 📅
-   Follow up with clients to ensure their needs are met or provide additional support. 🔄
-   Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑

## Requirements

**✅ Our ideal candidate**

-   Holds a bachelor’s degree. 🎓
-   Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼
-   Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️
-   Has previous experience in sales, customer service, or a legal background (preferred). 🏅
-   Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. 🗣️✍️
-   Demonstrates excellent organizational and time-management skills. 🏅
-   Maintains discretion and confidentiality when handling sensitive information. 🔒
-   Permanently resides in Latin America. 🌍
-   Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻

## Benefits

**🎁 Why You’ll Love Working with Us**

-   **Long-Term Opportunities**: Build a lasting professional relationship with us. 🏆✨
-   **Fully Remote**: Work from the comfort of your home—no onsite travel required. 🏡🌍
-   **Paid Time Off**: Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️
-   **Wellness Support**: Access in-house psychological and wellness coaching services. 🌱💚
-   **Holistic Growth**: Free access to coaching programs that support your personal and professional development. 📚
-   **Exclusive Learning Access**: Unlock free access to over 200 continuous improvement courses. 🎓📖

**Take the next step in your career with Voxidea. Apply today and join our innovative team! 🚀✨**

## Apply

[Apply at Voxidea-Stafi](https://apply.workable.com/stafi/j/A5CA164833/apply)

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