# Financial Aid Officer

> Stanbridge University · Riverside, United States · Full-time · Posted 2026-04-18

**Workplace:** on_site

**Department:** Financial Aid

## Description

### **Financial Aid Officer**

Stanbridge University is seeking a detail-oriented and student-focused Financial Aid Officer to support students through the financial aid process while ensuring full compliance with federal, state, and institutional regulations.

This role plays a critical part in student success by providing accurate guidance, maintaining compliant records, and supporting the administration of Title IV and other financial aid programs. The ideal candidate is organized, service-oriented, and comfortable working in a highly regulated, deadline-driven environment.

### **Essential Functions**

### **Student Support & Counseling**

-   Guide students through the financial aid process, including applications, document collection, and required submissions
-   Conduct financial aid presentations and one-on-one counseling sessions
-   Explain financial aid options, eligibility, and student responsibilities clearly and accurately

### **Financial Aid Processing & Compliance**

-   Review and evaluate financial aid applications to determine eligibility for federal, state, and institutional programs
-   Verify student documentation in accordance with Title IV and institutional requirements
-   Maintain accurate and complete student financial aid records

### **Regulatory & Program Knowledge**

-   Ensure compliance with federal, state, and institutional financial aid regulations
-   Stay current on updates to Title IV programs and related policies
-   Apply regulatory knowledge to daily processing and student advising

### **Cross-Functional Collaboration**

-   Partner with admissions, student services, and academic departments to resolve financial aid issues
-   Provide timely and accurate support to students and internal stakeholders
-   Assist in resolving complex or escalated financial aid situations

### **Process Improvement & Support**

-   Assist in the development and refinement of financial aid policies and procedures
-   Support initiatives to improve efficiency, accuracy, and student experience
-   Participate in audits, reporting, and compliance reviews as required

### **Qualifications**

### **Required**

-   Bachelor’s degree in Finance, Accounting, Education, or a related field
-   Experience in financial aid, student services, or a regulated administrative environment
-   Working knowledge of federal and state financial aid programs and regulations (Title IV preferred)
-   Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment
-   Excellent communication skills with the ability to explain complex information clearly
-   Proficiency in Microsoft Office and financial aid or student information systems

### **Preferred**

-   Experience working in higher education financial aid
-   Experience with financial aid systems or student information systems
-   Familiarity with audits, compliance reviews, or verification processes
-   Strong customer service skills with a student-centered approach

### **Compensation**

-   $24.00–$27.00 per hour
-   Compensation is based on education, experience, and internal equity considerations

### **Conditions of Employment**

-   A job-related assessment may be required during the interview process
-   Must be able to perform each essential duty satisfactorily and be physically present on campus as required
-   Employment verification will be conducted to validate work experience per accreditation standards
-   Offers of employment are contingent upon successful completion of a background check
-   Official transcripts are required prior to hire; degrees earned outside the United States must be evaluated by a recognized credential evaluation service for U.S. equivalency
-   Must be legally authorized to work in the United States without sponsorship
-   Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

### **Work Environment**

-   Standard office environment with frequent interaction with students and departments
-   Duties are typically performed while sitting at a desk or computer workstation
-   Subject to frequent interruptions, high volume of student inquiries, and regulatory deadlines

### **Physical Demands**

-   Regularly sits for extended periods
-   Proficient in using electronic keyboards and office equipment
-   Effective verbal communication in person and by phone
-   Ability to lift, carry, and/or move objects weighing 10–25 pounds as needed

### **Employee Benefits**

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k)
-   Exciting university events
-   Seasonal motivational health and wellness challenges
-   Work/Life Balance initiatives
-   Onsite wellness program
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Family Leave (Maternity, Paternity)

### **Institutional Values**

-   **Diversity and Inclusion**: Stanbridge University is committed to fostering an inclusive learning environment that reflects diverse backgrounds and perspectives
-   **Innovation and Technology**: We embrace advanced tools and systems to improve operational efficiency and student support
-   **Community Engagement**: Through initiatives such as Stanbridge outREACH, we contribute to local and global communities

### **Equal Opportunity Employer**

Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate on any protected basis. All qualified applicants are encouraged to apply.

## Apply

[Apply at Stanbridge University](https://apply.workable.com/stanbridge/j/2B75A0F9FB/apply)

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