# Customer Support Agent

> Stay Group · Ukraine (Remote) · Full-time · Posted 2026-06-11

**Salary:** USD 700–900

**Workplace:** remote

**Department:** Customer Support Team

## Description

**Stay Group** is an innovative **Marketing Сompany** with a mission to help businesses acquire their target customers and create top-tier solutions in the **iGaming** and entertainment industry. Currently, we are in search of our perfect **Customer Support Agent**, who will join our team to achieve better results together.

## Requirements

-   English language at an Upper-intermediate level.
-   Proactive approach.
-   Sense of responsibility and ability to work in a team.
-   Resilience and good communication skills.
-   Passion for the customer service industry and the ability to work in different shifts.
-   Positive attitude towards gambling.

**Responsibilities:**

-   Work with a large volume of live chats and emails.
-   Provide accurate, reliable, and comprehensive information to customers.
-   Adhere to communication procedures, instructions, and policies.
-   Support other business units by communicating with customers and documenting customer inquiries.
-   Manage complaints and provide appropriate problem resolutions within established deadlines.

**Nice to have:**

-   Experience in customer support/sales/ fields.

## Benefits

**Benefits:**

-   **Freedom to choose where to work:** work from anywhere in the world with the freedom of remote options.
-   **Flexibility:** enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
-   **Corporate English speaking club:** improve your English proficiency with regular practice and expert guidance.
-   **A Culture That Cares:** thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
-   **Comfort Fuels Success:** experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
-   **Accelerate Your Growth:** seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

## Apply

[Apply at Stay Group](https://apply.workable.com/stay-group/j/5750470AA1/apply)

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