# CRM Specialist/ CRM Manager

> Start Stream (PTY) Ltd · Dubai, United Arab Emirates · Full-time · Posted 2026-06-11

**Salary:** unknown currency 7,000–13,000

**Workplace:** on_site

## Description

Are you a visionary leader with a passion for driving excellence in the financial world? An international leading FX Broker, is seeking an experienced and strategic CRM Department Manager to lead our team in Dubai!

This is a key leadership role where you will guide a team of CRM Specialists, own system performance, and drive the data strategy that influences customer retention and operational efficiency at a global scale. We are looking for a mentor and a strategist who can empower our team and build the future of our CRM operations.

Key Leadership Responsibilities:

Team Leadership: Lead, mentor, and develop a high-performing team of CRM Specialists.

CRM Strategy: Execute department-wide strategies that drive engagement and long-term customer value.

System Ownership: Oversee CRM configuration, workflow design, and overall platform optimization.

Data Analytics: Lead behavioral analysis to provide actionable insights for senior management.

Innovation: Continuously refine processes and drive automation to elevate customer satisfaction.

## Requirements

Requirements:

Minimum 3+ years of CRM experience, with at least 2 years in a leadership capacity.

Proven background within the Forex or financial services industry.

Strong analytical and strategic thinking with advanced Excel proficiency.

Excellent communication skills in English verbal and written.

A natural leader with exceptional organization and problem-solving abilities.

Join a global team where you can make a real impact and shape the future of client experience.

Send your CV to: [**recruitment@pioneervision.io**](mailto:recruitment@pioneervision.io)

[**#Leadership**](https://www.linkedin.com/search/results/all/?keywords=%23leadership&origin=HASH_TAG_FROM_FEED) [**#CRMManager**](https://www.linkedin.com/search/results/all/?keywords=%23crmmanager&origin=HASH_TAG_FROM_FEED) [**#DubaiJobs**](https://www.linkedin.com/search/results/all/?keywords=%23dubaijobs&origin=HASH_TAG_FROM_FEED) [**#ForexJobs**](https://www.linkedin.com/search/results/all/?keywords=%23forexjobs&origin=HASH_TAG_FROM_FEED) [**#FinanceCareers**](https://www.linkedin.com/search/results/all/?keywords=%23financecareers&origin=HASH_TAG_FROM_FEED) [**#WomenInLeadership**](https://www.linkedin.com/search/results/all/?keywords=%23womeninleadership&origin=HASH_TAG_FROM_FEED) [**#PioneerVision**](https://www.linkedin.com/search/results/all/?keywords=%23pioneervision&origin=HASH_TAG_FROM_FEED) [**#HiringNow**](https://www.linkedin.com/search/results/all/?keywords=%23hiringnow&origin=HASH_TAG_FROM_FEED) [**#ExecutiveSearch**](https://www.linkedin.com/search/results/all/?keywords=%23executivesearch&origin=HASH_TAG_FROM_FEED)

## Benefits

Competitive Salary Package that Rewards Your Talent (Negotiable based on Experience &Skills)

Full Support for Your Employment Visa to Ensure a Smooth Transition

Extensive Medical Insurance to Keep You Covered and Carefree

Plus, a Range of Exciting Internal Company Benefits to Enjoy

## Apply

[Apply at Start Stream (PTY) Ltd](https://apply.workable.com/strartstream/j/B0C431BA6E/apply)

---
Powered by [Workable](https://www.workable.com)