# Shift Leader, Ice Cream

> Sundae Artisan Ice Cream · Denver, United States · — · Posted 2026-10-19

**Workplace:** on_site

**Department:** Sundae - Denver

## Description

Are you looking for a fun, customer service focused job with opportunity for career growth?  Do you have what it takes to lead a small team through a shift with success?  Sundae is looking for the right candidate to join our tight-knit and hardworking retail team on 16th street in Downtown Denver.

-   Total compensation = $21.00-25.00 per hour (includes base + tips)
-   Part-time hourly positions available (eligible to earn overtime)
-   Sick Pay accrual
-   Free shift treats
-   Employee discounts
-   Free RTD pass
-   401K retirement plans with generous employer contribution
-   Individualized mentorship and growth opportunities

**Who are we?**

Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.

**Who are we looking for?**  

We are searching for a candidate who is:

-   A natural leader who seeks to grow leadership skillsets
-   A passionate team player who leads by example
-   Self-motivated and has a strong work-ethic
-   Enthusiastic about serving others
-   Responsible and trustworthy
-   Coachable and receptive to feedback

**Shift Leader Responsibilities:**

-   Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards
-   Timely and efficiently open and close the store, either alone or with a team
-   Maintain an elevated awareness of stock levels; confidently and timely prepare food items to uphold established par levels
-   Demonstrate thorough knowledge of all product details and service standards; accurately communicate to others
-   Promote Sundae’s loyalty programs and seasonal promotions to customers by encouraging signups and enhancing the customer experience
-   Maintain responsible cash handling and perform opening and closing cash out procedures accurately
-   Exemplify Sundae’s customer service standards; execute with pride and leadership
-   Participate in and contribute to all staff meetings​
-   Maintain all food Safety standards/regulations

This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.

## Requirements

-   1+ years of customer service experience preferred
-   Some foodservice experience preferred
-   Must be 16 or older
-   Passionate about customer service

**Physical Requirements:**

-   Move, traverse or remain in a stationary position for up to 8 hours
-   Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
-   Regularly move up to 25 pounds for a distance of 50 feet or more
-   Frequently retrieve items above shoulder height and/or clean items above shoulder height
-   Occasionally ascend/descend ladder to clean or lift items stored above
-   Occasionally position self to clean, maintain equipment, and retrieve items below counter height

## Benefits

-   Total compensation = $21.00-25.00 per hour (includes base + tips)
-   Part-time hourly positions available (eligible to earn overtime)
-   Sick Pay accrual
-   Free shift treats
-   Employee discounts
-   Free RTD pass
-   401K retirement plans with generous employer contribution
-   Individualized mentorship and growth opportunities

## Apply

[Apply at Sundae Artisan Ice Cream](https://apply.workable.com/sundae/j/7A19BE4AE8/apply)

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