# Charter Retail Assistant

> Sunreef Yachts · Dubai, United Arab Emirates · Full-time · Posted 2026-03-04

**Workplace:** on_site

**Department:** Charter

## Description

Sunreef Yachts Charter is expanding and seeking a motivated, highly organised, and detail-oriented **Charter Retail Assistant** to support our Retail Charter Broker and contribute to the continued growth of our global charter operations.

This role is ideal for a commercially minded professional with strong administrative capabilities and a genuine interest in the luxury yachting environment. You will play a key role in managing enquiries, supporting contract preparation, and ensuring seamless coordination throughout the charter booking lifecycle.

### **Key Responsibilities**

-   Manage and respond to client enquiries received through the company website, Yachtfolio, brokers, email, and digital platforms
-   Qualify leads and coordinate closely with the Retail Charter Broker
-   Assist in preparing charter offers, tailored proposals, and bespoke itineraries
-   Support preparation and follow-up of MYBA charter contracts and related documentation
-   Monitor option dates, APA payments, contract deadlines, and booking milestones
-   Update and maintain yacht listings across Yachtfolio and other platforms
-   Ensure accurate pricing, availability, specifications, and media are consistently updated
-   Maintain accurate and structured records within the CRM system
-   Assist with client follow-up before, during, and after each charter
-   Coordinate internally with operations, accounts, and crew when required

### **Required Skills & Experience**

-   Previous experience in yacht charter, luxury travel, or hospitality preferred
-   Knowledge of Yachtfolio
-   Understanding of MYBA contracts and charter procedures
-   Strong organisational and administrative capabilities
-   Excellent written and verbal communication skills
-   Ability to manage multiple enquiries simultaneously in a fast-paced environment
-   High attention to detail
-   Proficiency in Microsoft Office and CRM systems

### **Languages**

-   Fluent English (mandatory)
-   Additional languages are a strong advantage

### **What We Offer**

-   Opportunity to join a globally recognised luxury yacht brand
-   Direct exposure to international brokers and high-profile clientele
-   Competitive remuneration aligned with experience and performance
-   Performance-driven environment with growth potential within the charter division
-   Involvement in international yacht shows and global events
-   Career progression opportunities within Sunreef Yachts
-   Paid Annual Leave + Sick Leave
-   Basic Health Insurance

## Apply

[Apply at Sunreef Yachts](https://apply.workable.com/sunreef-yachts-1/j/C54AE289FF/apply)

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