# Credit Controller

> Survey Solutions · Birmingham, United Kingdom · Full-time · Posted 2026-08-05

**Workplace:** on_site

**Department:** Finance & Administration

## Description

**About the Role**

We are looking for a motivated and organised Credit Controller to join our finance team in Birmingham. This is an excellent opportunity for someone looking to build a career in finance and credit control. The successful candidate will assist with managing customer accounts, ensuring payments are received on time, and maintaining positive relationships with clients.

## Requirements

**Key Responsibilities**

-   Contact customers by telephone and email to collect outstanding payments.
-   Maintain accurate customer account records.
-   Resolve customer account queries in a professional and timely manner.
-   Allocate incoming payments and reconcile customer accounts.
-   Support the Finance team with credit control administration.
-   Assist in producing aged debt reports and other finance reports.
-   Escalate overdue accounts where appropriate.
-   Build and maintain positive working relationships with customers.

**Skills & Experience**

**Essential**

-   Excellent communication and interpersonal skills.
-   A professional and confident telephone manner.
-   A basic understanding of finance and accounting principles.
-   Good organisational skills with strong attention to detail.
-   Ability to work effectively both independently and as part of a team.
-   Competent in Microsoft Office, particularly Excel and Outlook.
-   Positive attitude and willingness to lear

**Desirable**

-   Previous experience in an administrative, customer service, or finance-related role.
-   Experience using accounting or finance software (Dynamics 365 Business Central and Field Service).

## Apply

[Apply at Survey Solutions](https://apply.workable.com/survey-solutions-2/j/B7FB1DBA62/apply)

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