# Warehouse Specialist - MIA Dispatcher

> SwiftX Inc. · Miami, United States · Full-time · Posted 2026-05-07

**Salary:** USD 50,000–70,000

**Workplace:** on_site

**Department:** MIA

## Description

Position Summary The Regional Line-Haul Dispatcher is responsible for daily Line-Haul Line-Haul transportation scheduling, routing, and operational coordination within the assigned region HUB. This role ensures on-time departures, delivery performance, and real-time communication between warehouse operations, carriers, and the national fleet team. The dispatcher will play a key role in balancing service quality, cost efficiency, and resource utilization across regional and national networks.

Key Responsibilities

-   Daily Dispatch & Operations Management-

-   Plan and execute daily dispatch schedules for line-haul and feeder routes within the assigned region.
-   Monitor driver check-in, loading, departure, and arrival status; address any in-transit issues such as delays, vehicle swaps, or accidents.
-   Coordinate with warehouse and operations teams to ensure smooth loading/unloading and minimize dock congestion.

-   Capacity Coordination & Carrier Management

-   Collaborate with the Fleet Department to allocate available capacity, including primary, backup, and emergency carriers.
-   Track carrier performance (on-time rate, communication response, cargo handling, etc.) and provide feedback for performance evaluation and penalty/reward recommendations.
-   Support new carrier on boarding, contract execution, and payment documentation.

-   Exception Handling & Communication

-   Log and handle first-level operational exceptions such as shipment delays, damages, or driver no-shows.
-   Escalate severe or recurring issues to the Fleet Department with detailed event reports.
-   Coordinate with customer service and warehouse teams to ensure timely issue resolution and client communication.

-   System & Data Management

-   Use the company’s TMS or dispatching platform for job assignment, GPS tracking, and data entry.
-   Generate daily/weekly operational reports and route performance summaries.
-   Verify shipment and delivery data with finance for billing and payment reconciliation.

-   Cross-Functional Collaboration

-   Maintain effective communication with the warehouse, customer service, and finance teams.
-   Support seasonal operations, nationwide route adjustments, and urgent dispatch tasks as directed by the Fleet Department.

**Shifts: 5PM-1AM**

## Requirements

\*\*Education:\*\*

Bachelor degree or above, preferably in Logistics, Transportation Management, or Supply Chain.

\*\*Technical Skills:\*\*

-   Proficiency in TMS, Excel, and GPS tracking tools.
-   Strong analytical and communication skills.
-   Familiarity with U.S. interstate routes (e.g., I-5, I-10, I-80) preferred.

\*\*Personal Attributes:\*\*

-   Highly organized, proactive, and detail-oriented.
-   Able to handle high-pressure situations and shift priorities quickly.
-   Willing to work night or weekend shifts during peak seasons

## Benefits

·         7 PTO days

·         5 Paid Sick Leave Days

·         6 Paid Holidays

·         401K 100% Matching up to 2%

·         50% Medical insurance, 100% Dental and Vision Insurance

Pay Range: 20-25/hour for specialist

Supervisor: 60K+

## Apply

[Apply at SwiftX Inc.](https://apply.workable.com/swiftx-express/j/7828D9A298/apply)

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