# Service Coordinator for MSP

> SWK Technologies · United States (Remote) · — · Posted 2026-06-02

**Workplace:** remote

**Department:** MCS

## Description

SWK Technologies is a leader in delivering comprehensive managed IT services and innovative technology solutions to businesses across various industries. We are seeking a motivated and detail-oriented Service Coordinator for our Managed Service Provider (MSP) team to ensure seamless service delivery and exceptional client satisfaction.

In this role, you will act as a liaison between clients, technicians, and management to coordinate service tickets, determine type of service to be performed, and schedule tickets according to urgency. Your organizational skills and customer-focused mindset will be key to maintaining strong client relationships and efficient operations. If you thrive in a fast-paced environment and are dedicated to supporting a dynamic team, SWK Technologies offers an excellent opportunity for your career growth.

## Requirements

-   Experience in a service coordination, customer service, or related role, preferably within an MSP or IT services environment.
-   Strong organizational and multitasking abilities.
-   Excellent communication skills, both verbal and written.
-   Familiarity with ticketing systems and CRM software.
-   Ability to prioritize tasks and manage time effectively.
-   Customer-focused approach with a commitment to service excellence.

## Apply

[Apply at SWK Technologies](https://apply.workable.com/swk-tech/j/34747777DB/apply)

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