# Guest Relations Agent Petra Suites

> SWOT Hospitality Management Company · Paros, Greece · — · Posted 2026-01-20

**Workplace:** on_site

**Department:** FO

## Description

SWOT Hospitality is thrilled to announce an opportunity for a

**Guest Relations Agent**

at the exquisite **KOA by Kyma New York in Paros**.

**About the role:**

-   Serve as the first point of contact for guests, ensuring that they feel welcomed and valued from arrival to departure.
-   Address guest inquiries and concerns promptly and effectively, maintaining a courteous and professional demeanor.
-   Provide detailed information about hotel services, amenities, and local attractions to enhance the guest experience.
-   Collaborate with various departments to ensure seamless operations and a high standard of service delivery.
-   Anticipate guest needs and personalize interactions to create memorable experiences that exceed expectations.
-   Monitor guest feedback and satisfaction, taking proactive steps to resolve issues and improve service quality.
-   Assist in managing the check-in and check-out process, ensuring efficiency and guest satisfaction.

## Requirements

-   Previous experience in guest relations or a front desk role, preferably within the luxury hotel sector.
-   Outstanding communication skills in English; knowledge of additional languages is preferred.
-   Adept at problem-solving and maintaining a positive attitude under pressure.
-   Strong interpersonal skills and a passion for delivering exceptional guest service.
-   Ability to work well in a team-oriented environment and independently.
-   Attention to detail and strong organizational skills.

## Benefits

-   Dynamic, Friendly and Supportive working environment
-   Opportunities for career development within the company
-   Work with the best professionals in tourism industry

  

SWOT Hospitality is a leading Hotel Management company, trusted by international investors, developers, and top-scale hospitality brands. SWOT Hospitality boasts extensive experience in management, investment and development, sales and marketing strategies, as well as advisory services, and is a valuable asset for businesses seeking guaranteed success. SWOT Hospitality is the white flag operator of international accommodation brands please[visit www.swot.gr](http://visit%20www.swot.gr/).

## Apply

[Apply at SWOT Hospitality Management Company](https://apply.workable.com/swot-hospitality-management-company/j/2405DB4A56/apply)

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