# Front Office Agent Porto Carras

> SWOT Hospitality Management Company · Nikiti, Greece · — · Posted 2026-03-10

**Workplace:** on_site

**Department:** FO

## Description

SWOT Hospitality is looking to recruit

**Front Office Agent**

for the **Porto Carras**

## Requirements

As a Front Office Agent your responsibilities include but are not limited to:

-   Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout.
-   Welcoming and registering guests expeditiously, providing information to them as needed, obtaining identification and credit/check approval as directed by hotel policy.
-   Verifying rate and departure date. Confirmation and modification of information required to complete the registration process as per hotel procedures.
-   Answering all guest questions accurately and resolving problems in a timely manner ensuring guest satisfaction. Authorizing revenue allowances as allowed by hotel policy.
-   Upselling guest rooms, food & beverage outlets if applicable and seasonal hotel promotions.
-   Making restaurant, transportation, and/or entertainment reservations for guests, plus other concierge services as requested and having thorough knowledge of hotel amenities, company, and local area & attractions.
-   Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
-   Understanding of hotel history, services, facility information, and rates and packages

  

Qualifications

-   Degree in Hospitality or Travel & Tourism is highly desirable.
-   Prior solid work experience as a Front Office Agent or similar roles.
-   Thorough knowledge of the hospitality industry.
-   Customer-oriented and friendly personality.
-   Sound communication and administrative skills.
-   Excellent command of English language
-   Attention to detail and a structured way of working

## Benefits

-   Dynamic, friendly and supportive working environment
-   Opportunities for career development within the company
-   Continuous training and development
-   Work with the best professionals in tourism industry
-   Accommodation & Meals

SWOT Hospitality is a leading Hotel Management company, trusted by international investors, developers, and top-scale hospitality brands. SWOT Hospitality boasts extensive experience in management, investment and development, sales and marketing strategies, as well as advisory services, and is a valuable asset for businesses [](https://www.swot.gr)seeking guaranteed success. SWOT Hospitality is the white flag operator of international accommodation brands please [](http://visit%20www.swot.gr/)visit [www.swot.gr](https://www.swot.gr)

## Apply

[Apply at SWOT Hospitality Management Company](https://apply.workable.com/swot-hospitality-management-company/j/5E17EDC70A/apply)

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