# Guest Relations Manager Onero Milos

> SWOT Hospitality Management Company · Milos, Greece · — · Posted 2026-10-26

**Workplace:** on_site

**Department:** FO

## Description

SWOT Hospitality is seeking a dynamic, professional, and guest-oriented **Guest Relations Manager** to join our hotel team and ensure exceptional guest experiences throughout every stage of their stay.

### Key Responsibilities

-   Welcome guests and provide personalized, high-quality service.
-   Ensure high levels of guest satisfaction throughout the entire guest journey.
-   Handle guest requests, complaints, and special arrangements with professionalism and efficiency.
-   Coordinate with all hotel departments to ensure seamless service and guest satisfaction.
-   Monitor online reviews and contribute to improving the hotel's reputation.
-   Build strong relationships with guests and encourage guest loyalty.
-   Ensure that all guest relations activities reflect the hotel's standards and philosophy of hospitality.

## Requirements

-   Previous experience in a similar position within the hotel industry.
-   Excellent communication, interpersonal, and organizational skills.
-   Fluency in English; additional foreign languages will be considered an advantage.
-   Strong customer service mindset and problem-solving abilities.
-   Professional appearance, positive attitude, and attention to detail.
-   Ability to work effectively under pressure and as part of a team.

## Benefits

-   Gross salary 1.380-1.500 euro, depending on qualifications and experience.
-   Professional and supportive working environment.
-   Opportunities for career development and growth.
-   Accommodation and meals, if applicable.

## Apply

[Apply at SWOT Hospitality Management Company](https://apply.workable.com/swot-hospitality-management-company/j/9F45A02D65/apply)

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