# Front Office Agent Kosea Boutique Hotel

> SWOT Hospitality Management Company · Kos, Greece · — · Posted 2026-04-09

**Workplace:** on_site

**Department:** FO

## Description

SWOT Hospitality is looking to recruit

**Front Office Agent**

for **Kosea Boutique Hotel**

## Requirements

As a Front Office Agent your responsibilities include but are not limited to:

-   Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout.
-   Welcoming and registering guests expeditiously, providing information to them as needed, obtaining identification and credit/check approval as directed by hotel policy.
-   Verifying rate and departure date. Confirmation and modification of information required to complete the registration process as per hotel procedures.
-   Answering all guest questions accurately and resolving problems in a timely manner ensuring guest satisfaction. Authorizing revenue allowances as allowed by hotel policy.
-   Upselling guest rooms, food & beverage outlets if applicable and seasonal hotel promotions.
-   Making restaurant, transportation, and/or entertainment reservations for guests, plus other concierge services as requested and having thorough knowledge of hotel amenities, company, and local area & attractions.
-   Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
-   Understanding of hotel history, services, facility information, and rates and packages

  

Qualifications

-   Degree in Hospitality or Travel & Tourism is highly desirable.
-   Prior solid work experience as a Front Office Agent or similar roles.
-   Thorough knowledge of the hospitality industry.
-   Customer-oriented and friendly personality.
-   Sound communication and administrative skills.
-   Excellent command of English language
-   Attention to detail and a structured way of working

## Benefits

-   Competitive compensation package
-   Excellent working environment
-   Continuous training and development
-   Career development and opportunities
-   Work with the best professionals in tourism industry
-   Wellbeing initiatives

**why SWOT…**

-   We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Worldwide and IHG Hotels & Resorts.
-   We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
-   We will give you the opportunity to work with the best practitioners from Greek hospitality market.
-   We offer stability and career prospects in a transparent working environment.
-   We work with the best professionals in the tourism industry.

## Apply

[Apply at SWOT Hospitality Management Company](https://apply.workable.com/swot-hospitality-management-company/j/D168254618/apply)

---
Powered by [Workable](https://www.workable.com)