# Front Office Agent Luxury Collection Marriott Zakynthos

> SWOT Hospitality Management Company · Zakinthos, Greece · — · Posted 2025-12-04

**Workplace:** on_site

**Department:** FO

## Description

SWOT Hospitality is inviting applications for the position of

**Front Office Agent**

at **Luxxury Collection Marriott Zakynthos**.

## Requirements

As a Front Office Agent, your responsibilities will include but are not limited to:

-   Welcoming guests upon arrival and ensuring a smooth check-in process.
-   Assisting guests throughout their stay, addressing inquiries and resolving issues promptly.
-   Managing reservations, including modifications and cancellations.
-   Providing detailed information about hotel amenities, services, and local attractions.
-   Balancing daily transactions and ensuring accurate cash handling.
-   Collaborating with other departments to enhance guest experience.
-   Upholding the hotel's standards of service and ensuring exceptional guest satisfaction.

  

Qualifications:

-   Bachelor's degree in Hospitality Management or related field is preferred.
-   Previous experience in a Front Office or similar role, preferably within a luxury hotel setting.
-   Strong communication and interpersonal skills.
-   Ability to work effectively under pressure and maintain a positive attitude.
-   Fluency in English; additional languages are a plus.
-   Proficiency in hotel management software (e.g., OPERA, FIDELIO) is an advantage.
-   Attention to detail and a dedication to guest service excellence.

## Benefits

-   Career development opportunities
-   Employee wellbeing activities
-   Excellent working environment
-   Be part of Marriott & SWOT Hospitality family[](http://www.swot.gr/)
-   Accommodation
-   Meals

## Apply

[Apply at SWOT Hospitality Management Company](https://apply.workable.com/swot-hospitality-management-company/j/F421089082/apply)

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