# Account Manager, Provider Relations (PA)

> Sylvan Health · United States (Remote) · Full-time · Posted 2026-07-16

**Salary:** USD 80–85

**Workplace:** remote

**Department:** Customer Success

## Description

**Provider Relations Account Manager-Sylvan Health**  
 **Integrating Nutrition & Lifestyle Interventions into Primary & Specialty Care**

**Company Overview**

Sylvan Health is a venture-backed healthcare innovator, transforming care delivery by seamlessly integrating nutrition and lifestyle interventions into primary and specialty care practices. Our unique care model combines clinical expertise with cutting-edge technology, empowering providers to deliver impactful, evidence-based nutrition and lifestyle services that drive better patient outcomes and enhance practice profitability. As we rapidly scale, we're looking for a dynamic, results-oriented Provider RelationsAccount Manager to support our customers at Sylvan Health. 

**Position Overview**

The Provider Relations Account Manager will own the relationships with Sylvan Health’s provider partners, serving as the primary point of contact to ensure long-term partnership success and satisfaction. This role is responsible for building trusted relationships with providers and administrative staff, supporting day-to-day needs, and driving engagement through proactive communication, education, and on-site presence. The Provider Relations Account Manager will play a critical role in helping providers successfully participate in Sylvan Health’s services while acting as a trusted advisor and advocate for partner needs internally. This is a field-forward role requiring regional traveling 80% a week to conduct onsite meetings, increase provider and patient adoption, and represent Sylvan directly. This role requires travel driving between clinic sites within the assigned market region (Pennsylvania and Maryland).

**Key Responsibilities**

·       Serve as the primary relationship owner for assigned provider partners, acting as the main point of contact for all account-related needs

·       Establish and maintain strong relationships with providers and their office staff through consistent communication and in-person engagement

·       Own provider communications, ensuring timely responses, clear follow-up, and proactive outreach

·       Deliver provider and staff education, including training sessions and ongoing support to drive engagement and adoption

·       Identify provider needs, challenges, and opportunities, collaborating with internal teams to develop solutions that support partner success

·       Monitor account health and engagement, escalating risks and contributing to action plans to improve outcomes

·       Maintain accurate documentation of provider interactions, feedback, and activities

·       Act as a trusted advisor and advocate for providers, ensuring their feedback informs internal priorities and improvements

·       Collaborate with internal clinical and product/ops teams, sharing feedback on a regular basis, both clinically, operationally, and economically

·       Problem Solving workflow challenges to help facilitate incremental referrals into the program

·       Implement new services and products for existing partners

## Requirements

·       5+ years of experience in customer success, account management, project management, customer service, or a related role in a pharmacy or clinical-facing environment

·       Bachelor’s degree required

·       Background in healthcare, business, communications or related field 

·       Ability to work independently from a home-based location within a commutable distance of assigned clinic sites

·       Travel regularly for work by car

·       Proficiency with Microsoft Suite with strong analytical skills and a data driven approach

·       AI Tool fluency (Claude, Gemini, Copilot)

·       Legally authorized to work in the U.S

## Benefits

·       Competitive salary + variable incentive bonus compensation and equity

·       Remote

·       Comprehensive Health Coverage

·       PTO

## Apply

[Apply at Sylvan Health](https://apply.workable.com/sylvan-health/j/29A91A9C64/apply)

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