# Senior Healthcare SaaS Implementation Project Manager

> Symmetrio · United States (Remote) · Full-time · Posted 2026-08-26

**Salary:** USD 160,000–185,000

**Workplace:** remote

## Description

Symmetrio is recruiting a Senior Implementation Project Manager for our customer, a rapidly growing healthcare technology organization focused on advanced healthcare technology solutions. This individual will lead complex healthcare software implementations for enterprise health systems and multi-site customers, managing projects from Sales handoff through go-live and implementation completion.

The ideal candidate will have experience leading healthcare SaaS implementations, working with healthcare data structures such as HL7 and FHIR, and operating in HIPAA-regulated environments, along with strong project management and communication skills and the ability to mentor other project managers.

This is a full-time position based in the United States, with **Atlanta preferred**. The position requires **regular domestic travel** to customer sites for project kickoffs, go-live activities, and hypercare support.

### Responsibilities

-   Lead complex healthcare SaaS implementations from kickoff through completion, ensuring projects remain on schedule and within scope.
-   Develop and maintain project plans, milestones, timelines, risks, issues, and dependencies.
-   Manage project scope and customer expectations, including changes and escalations throughout the implementation.
-   Lead customer meetings and communications, including interactions with senior and executive stakeholders.
-   Coordinate clinical, engineering, product, and customer teams across multiple implementation workstreams.
-   Oversee implementation readiness, cutover planning, go-live, and post-launch hypercare activities.
-   Partner with Product and Engineering to address integration challenges and product gaps affecting customer deployments.
-   Track project performance and help improve implementation processes, playbooks, templates, and use of AI tools.
-   Support the transition from Implementation to Customer Success with a complete customer handoff.
-   Mentor and serve as a resource for other Implementation Project Managers, particularly on complex or at-risk engagements.

## Requirements

-   5+ years of experience managing software implementations or complex technical projects, preferably within healthcare.
-   Experience leading healthcare SaaS implementations for provider, clinical, or health IT organizations.
-   Experience managing large, complex, or multi-site implementations with multiple stakeholders and workstreams.
-   Strong project management skills, including scope, risk, dependency, timeline, and stakeholder management.
-   Experience working with healthcare data structures and integration technologies such as **HL7, FHIR, and APIs**.
-   Experience working in **HIPAA-regulated healthcare environments** and understanding of healthcare data privacy requirements.
-   Excellent communication and interpersonal skills, with the ability to work with customers and senior-level stakeholders.
-   Demonstrated ability to mentor, coach, or support other project managers.
-   Experience working in a fast-paced startup or healthcare technology environment preferred.
-   **PMP certification and AI proficiency preferred.**

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k, IRA)
-   Paid Time Off (Vacation, Sick & Public Holidays)

## Apply

[Apply at Symmetrio](https://apply.workable.com/symmetrio/j/1B32083EF2/apply)

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