# Field Service Engineering Supervisor

> Company · Alexandria, Egypt · Full-time · Posted 2026-11-04

**Workplace:** on_site

**Department:** Other

## Description

### Job Summary

On behalf of our client, a company operating in the **Marine Equipment & Machinery industry**, are looking for an experienced **Field Service Engineering Supervisor** to oversee field service operations related to marine engines and power equipment.

The role involves supervising equipment installation, commissioning, troubleshooting, preventive and corrective maintenance, and after-sales technical support, ensuring optimal equipment performance and customer satisfaction.  
  
**Job Responsibilities:**  

-   Plan and execute customer visits and service work orders according to the schedule assigned by the After-Sales Manager.
-   Supervise equipment installation, commissioning, testing, and start-up at customer sites.
-   Conduct regular field visits and equipment inspections to ensure optimal performance and prevent potential failures.
-   Diagnose equipment malfunctions, identify root causes, and perform or supervise corrective maintenance and repairs.
-   Identify required spare parts, submit requests, oversee replacement, and conduct performance testing.
-   Handle customer technical complaints and maintenance requests within the required response time.
-   Prepare and submit detailed service visit reports covering maintenance activities, equipment status, warranty cases, spare parts, and pending issues.
-   Ensure proper use and maintenance of company tools, testing equipment, spare parts, and assigned assets.
-   Support and guide junior maintenance engineers and technicians when needed.
-   Participate in the technical evaluation of maintenance team candidates when required.
-   Ensure proper closure of work orders and service invoices.

## Requirements

-   Bachelor's degree in Mechanical or Electrical Engineering.
-   5–10 years of relevant experience in field service engineering, equipment maintenance, or after-sales service.
-   Minimum 5 years of supervisory experience.
-   Strong technical knowledge of equipment installation, commissioning, troubleshooting, and maintenance.
-   Experience in managing field service teams and coordinating customer visits.
-   Strong problem-solving and communication skills.
-   Ability to work on-site and travel to customer locations when required.

## Apply

[Apply at Company](https://apply.workable.com/t63/j/52D141A59D/apply)

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