# CRM Project Manager

> Talentgrator · Prague, Czechia (Hybrid) · Full-time · Posted 2026-04-22

**Workplace:** hybrid

**Department:** iGaming Group

## Description

We are looking for an experienced **CRM Project Manager** to join an international iGaming group that is actively scaling its global operations and expanding its internal user base.

In this role, you will be responsible for the centralized implementation and further development of the CRM/ERP system across the entire group.

Your main objective will be to build an efficient and scalable system for managing sales and operational processes, ensure seamless integration with internal and external systems, and drive overall business efficiency. This position requires close collaboration between business and technical teams, acting as a bridge between business needs and technical implementation.

## Requirements

Must Have:

-   CRM migration experience — proven track record moving between systems, not just configuring from scratch
-   Sales pipeline design — built and audited funnel stages with clear entry/exit criteria
-   Data mapping — fields, objects, custom properties, deduplication, and normalization
-   ERP / ops systems background — worked with at least one ERP or multi-department ops platform
-   Requirements authoring — wrote PRDs, acceptance criteria, data dictionaries in real projects
-   Stakeholder & vendor management — aligned expectations across business and technical audiences

Nice to Have:

-   Hands-on experience with Pipedrive, Attio or HubSpot
-   Familiarity with n8n or Zapier — understanding of workflow logic, triggers, and actions
-   ERPNext or Twenty implementation experience (or other ERP systems)
-   SQL or basic data querying for validation and reporting

AI-Augmented Mindset:

-   Used LLM tools (Claude, GPT, etc.) in operational or PM workflows
-   Understands AI-assisted processes: prompt design, structured output, classification pipelines
-   Comfortable evaluating where automation + AI adds real leverage vs. noise

### Responsibilities:

-   ERP evaluation & selection — assess open-source candidates (ERPNext, Twenty, etc.), produce a recommendation with documented migration path
-   Data model design — map all Redmine fields, objects, and relationships to the new system; define deduplication and normalization rules
-   Sales pipeline setup — build and audit all funnel stages: lead, qualification, proposal, negotiation, closed/won
-   Department pipelines — configure workflows for finance, ops, and other teams in collaboration with business coordinators
-   Integration scoping — write technical requirements for all API and automation touch points
-   Requirements documentation — produce PRDs, data dictionaries, acceptance criteria, and UAT plans
-   Stakeholder management — run sync meetings, manage vendor relationships, track decisions and blockers
-   Change management — coordinate onboarding, training materials, and go-live rollout

## Benefits

### Сompanу offer:

-   A chance to join a company with a strong brand and long-established reputation in the global iGaming industry
-   Continuous talent development and accelerated career growth opportunities
-   Flexible working hours (start at 8:00, 9:00, or 10:00)
-   20 days of paid vacation + Family Days
-   English and Czech language courses fully covered by the company
-   Access to a confidential mental health support program (professional psychologists)
-   Stable income and long-term cooperation

## Apply

[Apply at Talentgrator](https://apply.workable.com/talentgratorjobs/j/54F32BEDF8/apply)

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