# Client Success Manager

> Talentgrator · Prague, Czechia · Full-time · Posted 2026-07-15

**Workplace:** on_site

**Department:** Game Provider

## Description

Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.  
  
**Responsibilities:**

-   Manage independently a portfolio of 100+ clients
-   Building and improving relationships with new and existing clients (new clients that are brought in the company by Sales department)
-   Maintaining a strong relationship external with the clients and internal with different departments (marketing, compliance, sales))
-   Daily b2b communication via chat and video calls
-   focus on growing the revenue and achieving a win-win result in order to secure a healthy long term relationship
-   Manage independently the promotions given to the clients

## Requirements

-   2+ years of related experience in customer care or customer relationship management
-   Ability to find contacts (no cold calling, we work with existing clients only)
-   Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients
-   Ability to manage multiple client accounts, prioritize tasks, and maintain a high level of organization
-   Russian and fluent in English (written and spoken)
-   Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights
-   Self-motivated and proactive in identifying opportunities for client growth and engagement

  
**Nice to have:**

-   Experience in iGaming
-   Knowledge of any European language

## Benefits

-   A dynamic and innovative work environment in a leading iGaming company
-   Performance-based bonuses
-   Flexible working hours
-   Growth opportunities and strategic impact on company revenue
-   Business trips and international event participation
-   Corporate events and team-building activities

## Apply

[Apply at Talentgrator](https://apply.workable.com/talentgratorjobs/j/E7327D2BFF/apply)

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