# Account Manager

> talentpluto · New York, United States (Hybrid) · — · Posted 2026-05-03

**Salary:** USD 110,000–140,000

**Workplace:** hybrid

## Description

**Location:** New York, NY  
**Work Model:** Hybrid (4+ days per week onsite)  
**Industry:** SaaS / Data Platform for Investors  
**Compensation:** $110,000-140,000 OTE + Equity

### **About the Company**

Our partner is a rapidly growing Series A SaaS startup building a modern discovery engine for the venture ecosystem. Their platform helps investors identify, evaluate, and support the most promising startups, ensuring high-impact innovations receive the visibility and funding they deserve. With strong backing from top-tier investors, 100%+ annual revenue growth, and thousands of users across leading investment teams, they are scaling quickly while maintaining a culture rooted in customer obsession, collaboration, and continuous improvement.

### **The Opportunity**

Our partner is hiring a full-time **Account Manager** to join their New York team. This role will own relationships with approximately 80 customers and serve as the primary point of contact for all post-sale success, renewals, and expansions. As the business continues to scale rapidly, the Account Manager will play a crucial role in ensuring exceptional customer experience, driving product adoption, and strengthening long-term customer value.

This is an outstanding opportunity to work directly with sophisticated investment professionals, influence product direction through customer insights, and contribute to a team that values fast execution, deep product knowledge, and meaningful relationship-building. You’ll thrive here if you enjoy a high-growth, high-accountability environment and take pride in delivering exceptional service.

### **Responsibilities**

-   Manage the full customer lifecycle from onboarding through renewal and expansion.
-   Serve as the primary point of contact for a portfolio of ~80 accounts.
-   Drive activation, adoption, and ongoing customer success across all assigned accounts.
-   Identify upsell and expansion opportunities and lead commercial conversations.
-   Build strong relationships with investment teams and understand their workflows and needs.
-   Partner cross-functionally with product and engineering teams to relay customer insights.
-   Refine internal processes and share best practices across the broader team.
-   Maintain accurate forecasting and account health metrics.

### **Requirements**

-   Bachelor’s degree in business, sales, marketing, or a related field.
-   Minimum 2+ years of experience managing customer relationships, ideally in SaaS or data-driven environments.
-   Strong communication skills and the ability to work with technical and non-technical stakeholders.
-   High technical acumen and ability to learn software products quickly.
-   Proven ability to operate in fast-paced, ambiguous environments with a “roll up your sleeves” mentality.
-   Excitement to work **in person 4+ days per week** at the New York (Flatiron) office.

## Apply

[Apply at talentpluto](https://apply.workable.com/talentpluto/j/AA8CC3C764/apply)

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