# WFM Software Administrator I (MOA Pasay) | Onsite

> Tasq Staffing Solutions, Inc. · Pasay City, Philippines · Full-time · Posted 2026-05-26

**Workplace:** on_site

**Department:** Philippines - Corporate

## Description

**Location:** MOA Pasay

**Work Setup/Shift:** Onsite; Shifting Schedule

**Responsibilities:**

-   Customize and manage the workforce management software to align perfectly with our organization's goals
-   Dive into data analysis and craft insightful reports that drive effective workforce planning and informed decision-making
-   Create and implement advanced workforce forecasting models to ensure optimal staffing levels at all times
-   Empower call centre agents and supervisors through comprehensive training and ongoing support for the workforce management software
-   Proactively monitor and enhance the workforce management system’s performance to maximize efficiency and effectiveness

**Requirements:**

-   At least 12 months of experience in a workforce management software administrator or similar role
-   Must be amenable to start ASAP
-   Tech-savvy and enthusiastic about rapidly learning and mastering new software and systems
-   Exceptional analytical and problem-solving abilities, capable of interpreting data to drive smart decisions
-   Outstanding communication and training expertise to empower call centre agents and supervisors
-   Well-versed in call centre operations with hands-on experience thriving in dynamic, customer-focused settings

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/0154800659/apply)

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