# Service Desk Associate - BGC Taguig

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-05-14

**Workplace:** on_site

**Department:** VOL-1NFPH069

## Description

We are currently seeking Service Desk Associates to join a growing team in BGC Taguig. The ideal candidate will provide technical support and excellent customer service to end-users, ensuring timely resolution of IT-related issues.

**Key Responsibilities**

-   Respond promptly to service desk requests via phone, email, or ticketing system
-   Troubleshoot and resolve hardware, software, and network issues
-   Provide clear instructions and guidance to end-users
-   Document all incidents and resolutions accurately
-   Escalate complex issues to appropriate technical teams
-   Maintain service level agreements (SLAs) and ensure customer satisfaction
-   Collaborate with team members to improve support processes

## Requirements

-   Completed at least 1st year in college
-   Has 18 months of experience handling a Service Desk Role, Hard Core Tech Support, or Computer Troubleshooting
-   Good communication skills in spoken and written English
-   Amenable to work on-site in BGC Taguig
-   Able to work in a shifting schedule

## Benefits

-   Free HMO
-   Free Dependents
-   Night Differential
-   Program Incentives

_Please note that this is contingent to the final company or account you'll be profiled to._

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/0C4FBEA6E7/apply)

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