# Quality Analyst - Retirement Services (Cebu) | Onsite

> Tasq Staffing Solutions, Inc. · Cebu City, Philippines · Full-time · Posted 2026-03-17

**Workplace:** on_site

**Department:** Philippines - Corporate

## Description

**Work Setup:** Onsite (Cebu)

**Function:** Quality Excellence

**Required Educational Attainment:**

-   With minimum of 2 years of College Education (No back subjects)

**Required Experience:**

-   At least 1 year experience as a QA/Quality Analyst plus 2 years Retirement Services (required) preferably retirement services in the same role

**Responsibilities:**

-   Oversee transactions in accordance with established process guidelines.
-   Deliver timely feedback based on specific events and regular intervals.
-   Collaborate with the operations and training teams to pinpoint training requirements for agents and identify process-level challenges to enhance overall performance.
-   Engage in team meetings and share insights on quality performance metrics within the process.
-   Facilitate calibration sessions with input from the operations and training teams to ensure consistent adherence to process workflows.
-   Introduce new team members to the process and clarify the role of the quality function within it.

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/135C8A6A2B/apply)

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