# Customer Service Representative (Online Video Sharing) - Taguig

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-02-18

**Workplace:** on_site

**Department:** VOL-C0GPH032

## Description

We are looking for CSRs to join a fast growing Online Video Sharing account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

**Key Responsibilities**

-   Protect customers and reduce fraud while maintaining a positive experience.
-   Review accounts, transactions, and patterns to detect and prevent fraud.
-   Identify trends that separate legitimate vs. fraudulent activity.
-   Handle calls regarding potential fraud and confirm activity with customers.
-   Use internal and external tools to determine if activity is fraudulent.
-   Solve problems, find root causes, and recommend solutions.

## Requirements

-   Completed at least 2 years in College with no back subjects
-   Must have at least 6 months of BPO Experience
-   Must have excellent communication skills
-   Must be willing to work onsite in Vertis North/Taguig
-   Willing to work on shifting schedule

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/18B81B23B3/apply)

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