# Salesforce Associate Director

> Tasq Staffing Solutions, Inc. · Makati City, Philippines (Hybrid) · — · Posted 2026-03-26

**Workplace:** hybrid

**Department:** Philippines - Corporate

## Description

### **Roles and responsibilities**

-   Experience in managing multiple teams, clients across end-to-end Salesforce CRM development, implementation and quality assurance
-   Structured thinking to adapt quickly to changes in policy, processes and business priorities with demonstrated business operations experience
-   Define systems strategy, develop system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation.
-   Interact with onshore stakeholders to understand requirements, suggest design changes, communicate daily status, and reporting. Manage stakeholders & escalations
-   Analyze business to track & improve metrics & profitability
-   Strong people leadership skills and leading by example
-   Lead, guide, coach and motivate team members to their optimum performance levels and career development.
-   Assist in implementing strategies for talent acquisition, development &retention
-   Ensure quality project delivery of engagements led by self
-   Support practice development initiatives, which include knowledge management, point of view development, services standardization, etc.
-   Possesses good understanding of general project management principles

### **Required Education / Professional Qualifications**

-   MBA from a reputed college is preferred.

### **Prior Experience:**

-   The candidate must have 10+ years of relevant experience in a similar role, particularly in a professional services firm/consulting/Big 4.

### **Experience & Background**

-   14+ years of experience in business operations and /or delivery in Big 4 or shared services of large corporates with exposure to working with onshore teams
-   Deep understanding and hands-on experience implementing enterprise level applications
-   Excellent knowledge of Salesforce products and services such as Education Cloud, Salesforce OmniStudio (OmniScripts/Integration Procedures), Service Cloud, Salesforce Experience Cloud and Force.com
-   Good understanding of the industry best practices and proven experience implementing these best practices
-   Experience operating in Shared Services or offshore-onshore teams
-   Ability to perform in a fluid changing environment (consulting)
-   Should have excellent communication skills and prior experience of interacting independently with global stakeholders

### **Expected Skills**

-   Manage end-to-end delivery for multiple projects in the CRM domain:
-   Strong analytical and critical thinking acumen
-   Extensive experience working with global clients
-   Effective verbal and written communication skills
-   Maintain data confidentiality and adherence to the risk management policy
-   Organized approach and able to work under pressure
-   Willingness to work in a highly demanding and results oriented team environment where priorities can change frequently
-   Highly focused on detail and accuracy of information presented
-   Willingness to travel overseas for extended periods if required

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/1E577CB220/apply)

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