# Technology Operations Manager (Taguig) | Onsite

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-06-17

**Workplace:** on_site

**Department:** Philippines - Corporate

## Description

**Work Setup:** 100% ONSITE (Taguig)

**Schedule:** Mid shift to Night shift depending on business demand

**Job Highlights:**

-   Manage and develop team of individual contributors with low to moderate complexity and risk in Technology Operations
-   Manage the operational outcomes of key IT services delivered by network services and operations, database services, infrastructure services including server and storage services
-   Identify and recommend opportunities for technology operations process improvement and development
-   Leverage metrics to support infrastructure associated with applications that are highly automated, and latency sensitive, client facing and internal applications consumed by the Business
-   Leverage enterprise tools to digitize workflows as appropriate, asset and configuration management, metrics and measurement of services including availability SLAs, OLAs, mean time to recovery, repeat incidents and issues
-   Instill repeatable processes that consistently meet SLAs and OLAs
-   Manage backups, recovery and ensure recovery includes periodic tests to ensure business continuity
-   Work with IT risk management, compliance and all lines of defense, including Audit, to ensure platform risks are proactively managed
-   Institute controls in partnership with Operation Risks to ensure risk management is sustainable
-   Manage the costs, demand and resource capacity for the team resources, leveraging external resources as needed
-   Make decisions and resolve issues regarding resources, objectives and operations of technology operations to meet business objectives
-   Interpret and develop policies and procedures
-   Collaborate with and consult with peers, colleagues and multiple level managers
-   Manage allocation of people and financial resources for technology operations
-   Mentor and guide talent development of direct reports and assist in hiring talent

**Qualifications:**

-   20+ years of experience in Technology, out of which, minimum years of 10 years of global leadership experience (Senior Manager to AVP), preferably from Banking or IT industry
-   Experience in Incident Management, Problem Management
-   Experience in Stakeholder Management
-   Experience in IT infrastructure projects
-   Experience in Project Management
-   Technical knowledge on end user computing, basics of network & voice, experience in supporting contact centers.
-   Good communication and presentation skills
-   Knowledge on AI and innovative mindset will have added advantage

**Job Expectations:**

-   Manage and support 24/7 Technology operation and team.
-   Flexible to work in night shifts and different sites within the country. if needed during weekend and holidays

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/1FB19B713A/apply)

---
Powered by [Workable](https://www.workable.com)