# Site Reliability Engineer | Hybrid - Centris/Makati

> Tasq Staffing Solutions, Inc. · Makati City, Philippines (Hybrid) · — · Posted 2026-07-01

**Workplace:** hybrid

**Department:** Philippines - Corporate

## Description

**Non-negotiable skills we are looking for:**

-   Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipeline:
-   Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL)
-   Knowledge of Grafana, Prometheus, App Dynamics, ThousandEyes
-   Uses SLI/SLOs, postmortems, and CMDB and other context to reduce noise, drive self-healing, and measurably improve MTTR and KPIs.

**High Level Summary:**

Ensure the reliability of a client's critical monitoring and event management systems and services, provide standards and governance around monitoring and observability which enable Chevron business-critical processes to operate safely, efficiently, and reliably.

**Key Responsibilities:**

-   You will design and define standards, patterns, and automations opportunities that elevate monitoring and reliability across platforms and applications, with a strong focus on Azure Monitor, ServiceNow ITOM Event Management, Grafana, and APM/Synthetics tooling
-   You’ll partner with product teams to implement SLO/SLI-driven operations, reduce alert noise, accelerate incident response, and embed self-healing where it matters most.
-   Engineer enterprise monitoring & event patterns by authoring and maintaining reference architectures, runbooks, and event management models (alert → event → incident) with actionable alerts and incidents routing.
-   Contribute to Monitoring and Observability & Event Management Strategy and tooling intake/governance checkpoints and coach product teamsInternal - General Use
-   Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipelines.

**Technologies and Tools:**

-   SRE Practices: Observability and Monitoring
-   **Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL)**
-   Grafana/Prometheus for metrics visualization where applicable
-   ServiceNow ITOM Event Management
-   Azure Fundamentals, Azure Monitor
-   DevOps and Automation Tools
-   Grafana, Prometheus, App Dynamics, ThousandEyes
-   Application Performance Monitoring and Digital User Experience tools

**Required Qualifications:**

-   Bachelor’s degree in IT /Computer science/Engineering, or related field.
-   3+ years in monitoring/observability/SRE roles with hands-on experience in Azure Monitor/App Insights (KQL) and ServiceNow Event Management.
-   Strong knowledge in Azure Log Analytics, KQL, Telemetry, APM implementations
-   Demonstrated ability to collaborate across IT Operations team, platform, cyber, network, and product teams, strong written verbal communication for standards and enablement.

**Preferred Qualifications:**

-   5+ years of experience with SRE role and deep understanding of monitoring and application performance management
-   Knowledge of SLO platforms (e.g., Nobl9) and experience contributing to standards/governance artifacts.
-   **Knowledge of proactive monitoring using Azure monitor services, telemetry, and synthetic transactions.**
-   Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI.Internal - General Use
-   Familiarity with ITSM processes and tools (e.g., ServiceNow), and compliance processes
-   Have AIOps vision and awareness

**Critical Selection Criteria:**

1.  Communication & Teaming – Able to translate complex reliability patterns into consumable standards and coach IT operations team via office hours/CoP sessions.
2.  Technical Depth in Monitoring and Observability Stack – Hands-on in ServiceNow Event Management, Azure Monitor/KQL, and automation.
3.  Analytical & Systems Thinking – Uses SLI/SLOs, postmortems, and CMDB context to reduce noise, drive self-healing, and measurably improve MTTR and KPIs.

**Additional Details:**

-   Work set-up: Hybrid 3x / RTO 2x per week | Eton, Centris
-   Work shift: Nightshift

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/3F58997617/apply)

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