# Process Trainer - Day Shift (Alabang) | Onsite

> Tasq Staffing Solutions, Inc. · Muntinlupa, Philippines · Full-time · Posted 2026-07-27

**Workplace:** on_site

**Department:** Philippines - Corporate

## Description

**Work Setup:** Onsite (Alabang)

**Work Schedule:** Day Shift

**Function:** Training

**Requirements:**

-   **Education:** Finished 2 years of College Education (No back subjects)
-   **Work Experience:** Minimum 2 years in BPO with at least 2 years as a Process Trainer in Australian or Insurance LOBs.

**Responsibilities:**

-   **Training Delivery:** Conduct new-hire training (nesting), refresher training, and process updates.
-   **Content Development:** Create, update, and maintain training materials, SOPs, and quizzes based on evolving processes.
-   **Performance Evaluation:** Monitor trainee performance, provide feedback, and report on training effectiveness (KPIs) to operations.
-   **Quality Assurance:** Participate in calibrations and audits to ensure training aligns with quality standards.
-   **Mentorship:** Guide employees through processes to ensure accuracy and reduce errors (e.g., in BPO or technical roles).

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/5EB1A68F03/apply)

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