# Customer Service Representative (Travel Account with Upselling) - Cebu

> Tasq Staffing Solutions, Inc. · Cebu City, Philippines · Full-time · Posted 2026-08-25

**Workplace:** on_site

**Department:** VOL-W1PPH162

## Description

We are looking for Call Center Agents to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

**Key Responsibilities**

-   Respond promptly and professionally to customer inquiries via phone, email, and chat
-   Resolve customer issues and complaints with a focus on first-call resolution
-   Maintain accurate and comprehensive records of customer interactions
-   Collaborate with team members to improve customer service processes
-   Provide product and service information to assist customers with their needs
-   Proactively identify opportunities to enhance the customer experience
-   Meet or exceed individual and team performance targets

## Requirements

-   At least High School Graduate with 6 months international BPO voice experience OR
-   At least High School Graduate with 1 year or sales experience in any industry
-   Must be conversant in both spoken and written English
-   Amenable to work fully on-site in Cebu City
-   Amenable to work on shifting schedule
-   Can start ASAP

## Benefits

-   Free HMO
-   Free Dependents
-   20% Night Differential
-   Program Incentives

_Please note that this is contingent to the final company or account you'll be profiled to._

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/68D1E68979/apply)

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