# Customer Service Representative (GDS Travel) - MOA Pasay

> Tasq Staffing Solutions, Inc. · Pasay City, Philippines · Full-time · Posted 2026-03-25

**Workplace:** on_site

**Department:** VOL-3X5PH050

## Description

We are looking for CSRs to join a fast growing Travel account. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

**Key Responsibilities**

-   Respond promptly and professionally to customer inquiries via phone, email, and chat
-   Resolve customer issues and complaints with a focus on first-call resolution
-   Maintain accurate and comprehensive records of customer interactions
-   Collaborate with team members to improve customer service processes
-   Provide product and service information to assist customers with their needs
-   Proactively identify opportunities to enhance the customer experience
-   Meet or exceed individual and team performance targets

## Requirements

-   At least a high school graduate
-   Must have at least 12 months of GDS Experience (Amadeus, Apollo, Sabre, Worldspan)
-   Must be conversant in both spoken and written English
-   Amenable to work fully on-site in MOA Pasay
-   Amenable to work on shifting schedule
-   Can start ASAP

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/6C2B9EA378/apply)

---
Powered by [Workable](https://www.workable.com)