# Associate Trainer (BGC Taguig) | Onsite

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-03-06

**Workplace:** on_site

**Department:** Philippines - Corporate

## Description

**Work Setup:** Onsite (BGC Taguig)

**Shift:** Shifting Schedules

**Responsibilities:**

-   **Training Needs Analysis:** Ability to extend follow- up support on the floor to sustain learning and improve performance.
-   **Curriculum and Course Design:** Demonstrates end to end understanding of course design methodologies.
-   **Content Development:** Demonstrates end to end understanding of content development and maintains appropriate methodology.
-   **Course Delivery:** Possesses effective delivery/training techniques and methods.
-   **Research Methodology:** Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance. Ability to identify training needs accurately.

**Required Skills**:

-   **CS and Tech Domain:** Training experience in effective communication, customer service, technical support, and culture
-   **Technology Functional Knowledge:** Basic working knowledge of word, excel and PPT to complete reporting and documentation efficiently and effectively
-   **High Impact Communication:** Excellent oral and written communication skills; Displays pleasant nature with a receptive attitude in order to reflect the true essence of Customer Service Lead by Example
-   **Analytical Ability:** Examines data from multiple sources and integrates the data and inputs to determine and resolve key issues; Arrives at multiple solutions /alternatives, keeping in mind the various stake holders
-   **Profile Screening Criteria /Checks:** Screening according to skills defined above - At least 3 years of training experience in soft skills and customer service.

**Requirements:**

-   Graduate of any 4-year course.
-   At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry. 
-   Preferably with background or knowledge in Tech Support.
-   Excellent oral and written communication.

## Benefits

-   Quarterly performance bonus.
-   Outstanding career development opportunities and fast track career progression.
-   Enjoy a fair work-life balance.
-   HMO and Life Insurance for employee and 2 dependents for free.

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/6F68E87E31/apply)

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