# Senior Executive - MIS (Hybrid) | MOA Pasay

> Tasq Staffing Solutions, Inc. · Pasay City, Philippines (Hybrid) · Full-time · Posted 2026-10-01

**Workplace:** hybrid

**Department:** Philippines - Corporate

## Description

**Work Setup:** Hybrid (Most of the time is WFH 4 to 6 days onsite per month)

**Work Location:** MOA, Pasay

**Required Educational Attainment:**

-   With minimum of 2 years of College Education (No back subjects)

**Required Experience:**

-   Minimum of 6 months to 1 year MIS experience in BPO operations.

**Responsibilities:**

-   Regularly track vital performance indicators (KPIs) within the Management Information System (MIS), such as call and chat volumes, agent availability, and adherence to service levels.
-   Establish and oversee real-time alerts for any variations from set performance benchmarks, responding swiftly to address potential concerns.
-   Efficiently allocate resources, including agents and queues, to guarantee optimal coverage during both peak and off-peak periods.

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/7CF325FB7F/apply)

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