# Customer Service Representative (Fraud) - Taguig

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-02-18

**Workplace:** on_site

**Department:** CB3PH021

## Description

We are looking for CSRs to join a fast growing Fraud account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

**Key Responsibilities**

-   Protect customers and reduce fraud while maintaining a positive experience.
-   Review accounts, transactions, and patterns to detect and prevent fraud.
-   Identify trends that separate legitimate vs. fraudulent activity.
-   Handle calls regarding potential fraud and confirm activity with customers.
-   Use internal and external tools to determine if activity is fraudulent.
-   Solve problems, find root causes, and recommend solutions.

## Requirements

-   At least a High School Graduate
-   Must have at least 6 months of solid BPO experience
-   Must be conversant in both spoken and written English
-   Amenable to work fully on-site in BGC Taguig
-   Amenable to work on shifting schedule
-   Can start ASAP

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/8D280B81EE/apply)

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