# UK Culture Coach - UK Financial Collections (Quezon City) | Onsite

> Tasq Staffing Solutions, Inc. · Quezon City, Philippines · Full-time · Posted 2026-05-13

**Workplace:** on_site

**Department:** Philippines - Corporate

## Description

**Work Arrangement:** 100% Onsite (Quezon City)

**Start Date:** ASAP

**Nature of the Account:** UK Financial Collections

**Shift Schedule | Rest days:** Shifting schedules, UK time

**Educational Requirement:**

-   Graduate of Bachelor's Degree

**Work Experience:**

-   Minimum of 3 years in HR, organizational development, or culture/coaching roles, preferably within a BPO or CX services organization
-   Certifications: Diversity, equity, and inclusion certifications or cultural competency training is desirable 

**Responsibilities:**

-   Coaching & Development: Deliver insightful and structured feedback through call monitoring, performance metrics, and quality audits to help team members grow.
-   Training Delivery: Lead engaging new hire orientations and training sessions covering process knowledge, product expertise, and compliance essentials.
-   Cultural Orientation: Welcome new hires by immersing them in our company policies, code of conduct, and key insights into US/customer behaviors.
-   Performance Management: Track, analyze, and report on trainee and agent performance, proactively identifying opportunities for growth and improvement.
-   Collaboration: Partner closely with Operations, Quality Assurance (QA), and stakeholders to ensure coaching strategies are aligned and effective.

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/8FB2E1AC6F/apply)

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