# Business Analyst - Customer Service Domain Consultant (BGC Taguig) | Onsite

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-03-06

**Workplace:** on_site

**Department:** Philippines - Corporate

## Description

**Basic Qualifications / Requirements:**

-   Bachelors – Computer Science, IT, Engineering or any related course
-   At least 5 years of relevant experience in Customer Service / CX domain
-   Strong communication and stakeholder management skills
-   Hands-on experience with ServiceNow and Genesys AI solutions
-   Proven ability to work with stakeholders to define and deliver end-to-end digital transformation roadmaps
-   Willing to work ONSITE in BGC Taguig

**Role Highlights:**

-   Partner with business and technology stakeholders
-   Define customer service transformation strategies
-   Drive digital initiatives across platforms and processes
-   Enable AI-led and automation-driven CX solutions

## Benefits

-   HMO for Employee and 2 Dependents (On Day 1)
-   Quarterly performance bonus
-   Outstanding career development opportunities
-   24 Leaves Annually

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/965F7A0A7B/apply)

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