# Customer Service Representative (Logistics) - Taguig

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-06-26

**Workplace:** on_site

**Department:** VOL-W35PH168

## Description

We are hiring for a Customer Service Representative to join a growing Logistics Account in McKinley, BGC Taguig, responsible for assisting customers with shipment-related inquiries, tracking deliveries, resolving issues, and ensuring a smooth and positive customer experience. The role requires strong communication skills and the ability to handle concerns efficiently in a fast-paced environment.

**Key Responsibilities**

-   Handle inbound and outbound calls, emails, or chats related to logistics services
-   Provide shipment tracking updates and delivery status information
-   Address customer concerns, complaints, and requests in a timely manner
-   Coordinate with internal teams (operations, dispatch, warehouse) to resolve issues
-   Process orders, update records, and maintain accurate customer information
-   Ensure customer satisfaction by delivering professional and courteous service
-   Escalate complex issues when necessary

## Requirements

-   At least a high school graduate
-   Must have at least 6 months of BPO experience
-   Must be conversant in both spoken and written English
-   Amenable to work fully on-site in BGC Taguig
-   Amenable to work on graveyard shift and shifting schedule
-   Can start ASAP

## Benefits

-   Virtual Recruitment Process
-   Free HMO
-   Free Dependents
-   Night Differential
-   Program Incentives

_Please note that this is contingent to the final company or account you'll be profiled to._

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/B3614AED97/apply)

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