# Customer Service Representative (Insurance) - Taguig

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-02-26

**Workplace:** on_site

**Department:** VOL-C0GPH032

## Description

We are looking for Customer Service Representatives to join a fast growing Insurance account in Taguig City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

**Key Responsibilities**

-   Assist customers with inquiries related to insurance products and services
-   Resolve customer issues and complaints with a focus on first-call resolution
-   Manage customer accounts and provide accurate information regarding policies and claims
-   Collaborate with team members to improve customer service processes
-   Maintain accurate and comprehensive records of customer interactions
-   Proactively identify opportunities to enhance the customer experience
-   Meet or exceed individual and team performance targets

## Requirements

-   Completed at least high school (old curriculum) or Senior high school with 1 year BPO experience OR
-   Completed at least 2nd year in college under a Financial or Mathematics-related course (e.g., Math, Accounting, Commerce, Economics, Business Administration) with or without BPO experience
-   Must be conversant in both spoken and written English
-   Amenable to work fully on-site in Taguig
-   Amenable to work on shifting schedule
-   Can start ASAP

## Benefits

-   Free HMO
-   Free Dependents
-   Night Differential
-   Program Incentives

_Please note that this is contingent to the final company or account you'll be profiled to._

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/CB714CCD33/apply)

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