# Customer Service Representative (Pet Care Service) - QC

> Tasq Staffing Solutions, Inc. · Quezon City, Philippines · Full-time · Posted 2026-06-17

**Workplace:** on_site

**Department:** VOL-P3TPH112

## Description

**Job Responsibilities:**

-   Handle inbound and outbound calls to assist customers with inquiries, requests, and concerns
-   Provide accurate information about products and services
-   Resolve customer issues in a timely and professional manner
-   Perform email support to address customer queries and follow-ups
-   Promote products and services when appropriate to support sales and retention goals
-   Maintain high-quality customer interactions aligned with company standards
-   Document customer interactions and ensure proper case handling in the system

## Requirements

-   At least 2 years of BPO/customer service experience
-   Senior High School graduate or at least 2nd-year college level
-   Strong English communication skills (verbal and written)
-   Proven stable work history (longer tenure in previous roles preferred)
-   Experience in sales and retention is preferred
-   Background in insurance and/or healthcare is an advantage
-   Willing to work on shifting schedules
-   Amenable to work onsite in Bridgetowne, Quezon City with the possibility of a Hybrid work arrangement upon regularization

## Benefits

-   Competitive Salary
-   Performance-Based Incentives
-   Possible Hybrid Set-Up depending on performance

_Please note that this is contingent to the final company or account you'll be profiled to._

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/E5141FFDA8/apply)

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