# Customer Service Specialist Bilingual (Spanish) | Onsite - BGC Taguig

> Tasq Staffing Solutions, Inc. · Taguig, Philippines · Full-time · Posted 2026-05-14

**Workplace:** on_site

**Department:** Philippines - Corporate

## Description

**Work Setup:** 100% Onsite (BGC Taguig)

**Work Schedule:** Night shifts, shifting schedules and split-offs as necessary; working on holidays and weekends as needed

**Requirements:**

-   Finished at least 2 years in college without back subjects
-   Must be have at least B1 proficiency in Spanish with online or physical certificate as proof
-   With at least 1 year of customer-facing work experience from any industry for foreign applicants, or at least 1 year of BPO experience as a Spanish speaker for local applicants
-   Customer Service experience is a huge advantage but not required
-   Proficient English communication skills
-   Amenable to work 100% onsite at BGC, Taguig
-   Ideal candidates are those living nearby for easy and convenient commuting
-   Open to working predominantly on night shift with highly possibility for shifting schedules, split-offs and holiday or weekend shifts as needed
-   Highly attentive to detail with excellent problem-solving abilities

**Responsibilities:**

-   Provide prompt, personalized support via calls, emails, or chat, adhering to SOPs for a positive customer experience.
-   Research solutions to resolve issues, educate clients, and promote products and services.
-   Identify customer needs and offer tailored solutions.
-   Navigate online platforms efficiently, stay updated on product info, and comply with company policies and regulations.
-   Meet KPIs and SLAs to ensure high client satisfaction.
-   Follow program procedures while managing assigned and ad hoc tasks effectively.

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/E92FC72E1A/apply)

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