# Customer Service Representative (Financial) - Cebu City

> Tasq Staffing Solutions, Inc. · Cebu City, Philippines · Full-time · Posted 2026-02-18

**Workplace:** on_site

**Department:** 3X5PH050

## Description

We are looking for CSRs to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

**Key Responsibilities**

-   Respond promptly and professionally to customer inquiries via phone, email, and chat
-   Resolve customer issues and complaints with a focus on first-call resolution
-   Maintain accurate and comprehensive records of customer interactions
-   Collaborate with team members to improve customer service processes
-   Provide product and service information to assist customers with their needs
-   Proactively identify opportunities to enhance the customer experience
-   Meet or exceed individual and team performance targets

## Requirements

-   Completed at least 2 years in College with no back subjects
-   Must have at least 24 months of solid BPO experience OR 12 months of Financial BPO background
-   Must be conversant in both spoken and written English
-   Amenable to work fully on-site in Cebu City
-   Amenable to work on shifting schedule
-   Can start ASAP

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/F09A97492B/apply)

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