# Lead Assistant Manager - Operations (Cebu) | Onsite

> Tasq Staffing Solutions, Inc. · Cebu City, Philippines · Full-time · Posted 2026-05-14

**Workplace:** on_site

**Department:** Philippines - Corporate

## Description

**Work Setup:** Onsite (Cebu)

**Qualifications:**

-   College graduate
-   Minimum of 3 years of experience as Assistant Manager for Operations in a BPO/call center environment

**Responsibilities:**

-   Efficiently manage processes by addressing issues promptly and driving continuous improvements.
-   Promote team growth through regular coaching, feedback, and motivation to achieve goals.
-   Ensure smooth onboarding by supporting new hires with training and guidance.
-   Handle escalations quickly to maintain high customer satisfaction and minimize disruptions.
-   Provide clear insights on process and system improvements to equip the team for success.
-   Confidently engage in client interactions at the supervisory level to represent the team and address concerns.

## Apply

[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/F8F7E00D9B/apply)

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