# Recruiter

> Tatu City · Tatu City, Kenya · Full-time · Posted 2026-08-21

**Workplace:** on_site

## Description

The BPO Recruiter will be responsible for sourcing, screening, and hiring qualified candidates for our call center operations. The role holder will create a robust pipeline in anticipation of the call-center operations demand and will adopt a proactive approach to recruitment, ensuring that we attract and retain top talent to meet our business needs.

Key responsibilities include:

-   Attract, hire, and retain top-tier call center agents in alignment with the operational strategy.
-   Plan and manage the call center workforce, including the creation and maintenance of a robust talent pipeline to meet anticipated demand.
-   Utilize various sourcing channels such as job boards, social media platforms, and strategic partnerships to attract and recruit agents.
-   Support Project Lead in coordinating interviews with candidates and key stakeholders, ensuring a smooth interview process.
-   Facilitate risk assessment checks including candidate references.
-   Manage the recruitment process using the ATS, ensuring visibility of candidates and maintaining accurate records of candidate interactions and progress throughout various recruitment stages.
-   Proactively manage candidates and the feedback process to ensure excellent candidate experience.
-   Lead the onboarding process, ensuring new hires seamlessly integrate with the teams.
-   Leverage the interview process to identify future learning and development opportunities aligned with call center operations.
-   Provide regular updates and reports on recruitment metrics and progress to management.

## Requirements

-   Bachelor’s degree in business administration or a business-related field.
-   At least three (3) years of experience in high volume recruiting, preferably in a call center or customer service environment.
-   Highly adaptable and flexible to accomodate working within Pacific Time Zone when required.
-   Proficiency with ATS and other recruitment tools
-   Strong communication and interpersonal skills, ability to work in a fast-paced environment,
-   Detail-oriented, proactive, and able to work independently as well as part of a team.

## Apply

[Apply at Tatu City](https://apply.workable.com/tatucity/j/0C30F3ECD3/apply)

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