# Expert Site Reliability Engineer

> TAWANTECH · Riyadh, Saudi Arabia · Full-time · Posted 2026-08-31

**Workplace:** on_site

**Department:** IT

## Description

Purpose:

To drive the reliability, availability, scalability, and operational resilience of critical technology services by applying advanced software engineering, automation, observability, and reliability engineering practices. 

Main Duties and Responsibilities: 

-   Define and implement advanced reliability engineering practices across critical technology services. 

-   Establish and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability targets. 

-   Design automation to reduce manual operational activities and improve system resilience. 

-   Develop and enhance monitoring, observability, alerting, and incident detection capabilities. 

-   Lead technical analysis and resolution of complex production incidents. 

-   Conduct root-cause analysis and drive permanent corrective and preventive actions. 

-   Design solutions to improve system availability, scalability, capacity, and disaster resilience. 

-   Identify reliability risks and recommend architectural and engineering improvements. 

-   Drive performance engineering and capacity planning for critical services. 

-   Provide advanced technical guidance and mentorship on SRE practices. 

-   Promote automation and engineering approaches that reduce operational toil and improve service reliability.

## Requirements

### QUALIFICATIONS & REQUIREMENTS

-   Bachelor’s degree in **Computer Science, Software Engineering, IT, or a related field**.
-   **5+ years of experience** in Site Reliability Engineering, DevOps, Platform Engineering, or related roles.
-   Strong experience in **cloud platforms, Kubernetes, and production environments**.
-   Strong knowledge of **monitoring, observability, alerting, SLIs, SLOs, and reliability metrics**.
-   Hands-on experience with **automation, scripting, CI/CD, and Infrastructure as Code (Terraform)**.
-   Proven experience in **complex incident management, troubleshooting, and Root Cause Analysis (RCA)**.
-   Strong understanding of **high availability, scalability, performance engineering, capacity planning, and disaster recovery**.
-   Experience driving **reliability improvements and reducing operational toil through automation**.
-   Strong analytical, problem-solving, and **technical leadership** skills.
-   Experience in **Banking, FinTech, or Payment environments** is preferred.

## Apply

[Apply at TAWANTECH](https://apply.workable.com/tawantech/j/5509312637/apply)

---
Powered by [Workable](https://www.workable.com)