# ServiceNow GRC / IRM Implementation Consultant

> TAWANTECH · Riyadh, Saudi Arabia · — · Posted 2026-07-26

**Workplace:** on_site

## Description

### Role purpose

Lead or support the functional implementation of ServiceNow Governance, Risk, and Compliance / Integrated Risk Management capabilities. The role translates approved governance and assurance processes into practical ServiceNow requirements and configurations, supports customer workshops, and helps deliver traceable, testable, and adoption-ready solutions.

## Requirements

·    Conduct discovery and process workshops with policy, compliance, risk, BCM, internal audit, control-owner, and technology stakeholders.

·    Assess current-state processes and define future-state workflows, roles, approvals, notifications, escalations, evidence needs, and reporting requirements.

·    Configure or guide configuration of applicable ServiceNow GRC/IRM capabilities in line with approved requirements, platform standards, and agreed scope.

·    Define entity, authority document, policy, control, risk, issue, indicator, continuity, audit, finding, remediation, and evidence relationships where applicable.

·    Prepare or review functional design documents, user stories, acceptance criteria, configuration workbooks, process flows, and traceability records.

·    Support data mapping and migration validation for policies, regulatory content, risks, controls, audits, findings, plans, and related historical records.

·    Support integration requirement definition and functional validation while coordinating technical design and development with the responsible integration team.

·    Prepare test scenarios; support system integration testing, UAT preparation, defect triage, remediation validation, and business sign-off.

·    Develop the end user training material and conduct end user training sessions before or after going live.

·    Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.

·    Advise stakeholders on practical use of out-of-box GRC/IRM capabilities and identify requests requiring customization, additional licensing, or change control.

·    Identify scope gaps, dependencies, risks, assumptions, and change requests early; avoid unsupported commitments or undocumented configuration.

## Benefits

### Mandatory experience and knowledge

·    At least 5 years of relevant GRC, assurance, resilience, or ServiceNow consulting experience, including at least 3 years of hands-on ServiceNow implementation exposure.

·    Hands-on practitioner or implementation experience in at least one of the following domains: Compliance Management, Business Continuity Management, or Internal Audit. Experience in more than one is strongly preferred.

·    Demonstrated ServiceNow GRC/IRM implementation experience involving at least one relevant product area such as Policy and Compliance, Risk, Audit, or BCM.

·    Working knowledge of controls, evidence, issues/findings, remediation, approvals, attestations, assessments, reporting, and audit trails.

·    Ability to facilitate business workshops and convert business needs into implementable and testable functional requirements.

·    Experience supporting UAT, defect resolution, data validation, and deployment readiness.

·    Fluent Arabic language proficiency, spoken and written, is mandatory for this role given direct workshop facilitation with Arabic-speaking policy, compliance, risk, BCM, and audit stakeholders.

### Preferred experience

·    Experience with enterprise or regulated organizations, especially banking or financial services.

·    Exposure to regulatory and control frameworks such as SAMA, ISO 27001, ISO 22301, ISO 31000, COSO, COBIT, NIST, or equivalent.

·    Experience with third-party risk, operational resilience, regulatory change, control testing, indicators, or issue management.

·    Ability to review ServiceNow configuration and flows and communicate effectively with developers and architects.

### Academic and professional certifications

·    Required: Relevant bachelor’s degree such as Information Systems, Computer Science, Engineering, Business Administration, Risk Management, Accounting, Finance, or a related discipline.

·    Required: ServiceNow Certified System Administrator (CSA).

·    Required or to be obtained within the agreed onboarding period: ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC).

·    Required: At least one relevant professional certification appropriate to the candidate’s domain depth, such as CISA, CIA, CRISC, CGEIT, ISO 27001 Lead Implementer/Lead Auditor, ISO 22301 Lead Implementer/Lead Auditor, CBCI/CBCP, PMI-RMP, or equivalent.

·    Strongly preferred: Postgraduate qualification in risk, audit, compliance, resilience, information systems, or business administration.

### Core competencies

GRC process design and analytical thinking

ServiceNow functional configuration

Workshop facilitation and stakeholder management

Requirements traceability and documentation

Quality, testing, and evidence discipline

Scope, dependency, and risk management

.

## Apply

[Apply at TAWANTECH](https://apply.workable.com/tawantech/j/7DE9F9A872/apply)

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