# Russian Speaking Technical Support Analyst

> transcosmos (TCIS) · Budapest, Hungary (Hybrid) · — · Posted 2026-11-13

**Workplace:** hybrid

**Department:** IROBBUD

## Description

## Russian-Speaking Technical Support Analyst

**Location:** Budapest, Hungary  
**Work arrangement:** Hybrid  
**Languages:** Russian C1 or above | English B2 or above

Do you enjoy solving technical problems and helping people? Join **transcosmos Europe** in Budapest and support Russian-speaking customers with product-related questions and technical issues.

**Your responsibilities**

-   Provide technical support to customers in Russian.
-   Guide customers through troubleshooting steps with clear, easy-to-follow instructions.
-   Identify issues, find appropriate solutions, and escalate more complex cases when needed.
-   Keep accurate records of customer interactions and the steps taken to resolve issues.
-   Collaborate with colleagues and internal teams in English.

## Requirements

**What we’re looking for**

-   **Russian at C1 level or above**, with strong spoken and written communication skills, as your main working language.
-   **English at B2 level or above** for internal communication.
-   A customer-focused approach, patience, and a willingness to help.
-   An interest in technology and a structured approach to problem-solving.
-   Confidence using computers and learning new systems.
-   Availability to work in a hybrid arrangement in Budapest.

Previous experience in customer service or technical support is an advantage.

## Benefits

**Why join us?**

-   Hybrid working in Budapest.
-   An international, multilingual team.
-   Cafeteria
-   Private Health Insurance
-   The opportunity to use your language skills every day.
-   A role where you can develop your technical troubleshooting and customer support skills.

**Interested? Apply with your English CV — we look forward to hearing from you!**

## Apply

[Apply at transcosmos (TCIS)](https://apply.workable.com/tciscareers/j/F1589437AB/apply)

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