# Retails Sales Assistant

> Teamified · Melbourne, Australia · — · Posted 2026-11-13

**Workplace:** on_site

**Department:** Kookai

## Description

### Job Summary:

We are seeking a customer-focused Retail Sales Assistant to deliver an exceptional in-store experience and support day-to-day retail operations. In this on-site role, you will assist customers, maintain strong product presentation standards, and contribute to sales performance through quality service and product knowledge.

### Responsibilities:

-   Greet and assist customers in a friendly, professional, and helpful manner
-   Operate the point of sale system accurately, including cash and EFTPOS transactions
-   Maintain strong product knowledge to support customer enquiries and sales recommendations
-   Replenish stock, organise merchandise, and maintain visually appealing store displays
-   Process returns, exchanges, and customer requests in line with store procedures
-   Support stocktakes, inventory control, price labelling, and loss prevention activities
-   Follow store opening and closing procedures and uphold workplace health and safety standards

## Requirements

-   3-4 years of experience in a retail or customer service role
-   Experience with Point of Sale Operation, Cash Handling, and EFTPOS Processing
-   Strong skills in Product Knowledge, Visual Merchandising, and Stock Replenishment
-   Experience with Inventory Management, Stocktake Procedures, and Returns and Exchanges Processing
-   Ability to support Upselling, Cross-Selling, and Customer Loyalty Program Administration
-   Understanding of Loss Prevention, Store Opening and Closing Procedures, and Price Labelling
-   Basic Retail Mathematics and adherence to Workplace Health and Safety Practices
-   Strong customer service, communication, teamwork, and problem-solving skills
-   Reliable, adaptable, and able to work effectively in a fast-paced retail environment
-   Professional presentation and a positive, can-do attitude

If you are a skilled Retails Sales Assistant looking for a new opportunity with a growing company, we would love to hear from you. Apply now.

## Apply

[Apply at Teamified](https://apply.workable.com/teamified/j/BF63D2955C/apply)

---
Powered by [Workable](https://www.workable.com)