# Program Analyst

> TechOp Solutions International · Washington, United States (Hybrid) · Full-time · Posted 2025-11-17

**Salary:** USD 70,000–74,000

**Workplace:** hybrid

**Department:** 1074 - CBP OFAM2

## Description

### **Program Analyst**

TechOp Solutions is seeking a Program Analyst to support a high-visibility federal program. The ideal candidate has proven experience managing deliverables, supporting program operations, engaging stakeholders, and producing high-quality documentation in a fast-paced environment. This role is well-suited for a motivated analyst who can balance independent ownership with collaborative execution across a large, mission-driven team.

### **Key Responsibilities**

-   Track, manage, and produce program deliverables with high accuracy and attention to detail.
-   Coordinate reviews and ensure all submissions meet quality, formatting, and compliance standards.
-   Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
-   Provide clear verbal and written updates to government stakeholders and program leadership.
-   Develop and deliver briefings, status updates, talking points, and decision-ready materials.
-   Support meeting preparation, agenda development, and follow-through.
-   Assess current processes, workflows, and documentation to identify opportunities for improved efficiency.
-   Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
-   Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations in a clear, actionable manner.
-   Draft, edit, and maintain Standard Operating Procedures (SOPs), process maps, guides, and policy documents.
-   Develop high-quality presentations, storyboards, and executive-level decks.
-   Support knowledge capture and organization across shared systems and repositories.

### **Work Location**

-   Telework, with occasional in-person work sessions in the Washington, D.C. area.
-   Candidates must be local to the Washington, D.C. region. including

## Requirements

-   Bachelor’s degree and 3+ years of relevant program analyst or operational support experience.
-   Demonstrated ability to work independently and take products from concept to completion with minimal direction.
-   Strong communication skills, including the ability to brief stakeholders and leadership clearly and confidently.
-   Advanced writing skills with experience drafting SOPs, policies, reports, and deliverables.
-   Proficiency in Excel, PowerPoint, and other productivity tools.
-   Strong organizational skills with the ability to manage multiple priorities in a high-tempo, collaborative environment.
-   Experience with process improvement, workflow documentation, or operational analysis.
-   An Active **CBP/ICE Public Trust with suitability** or an **Active Top Secret Clearance**

## Apply

[Apply at TechOp Solutions International](https://apply.workable.com/techop-solutions-international/j/115AF2F506/apply)

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