# Email Campaign and Web Coordinator > Ticketek Entertainment Group · Sydney, Australia (Hybrid) · — · Posted 2026-07-30 **Workplace:** hybrid ## Description Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®. With over 50 years in live entertainment, we sell more than 20 million tickets annually, connect with 14 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first. **The Role** As part of the broader Ovation offering, TEG Ovation amp brings together marketing and creative capabilities in a unified, high-impact function, combining in-house expertise with trusted external partners. Sitting within the Creative & Content team, the Email Campaign & Web Coordinator plans, produces, publishes and optimises organic direct marketing and website activity for TEG's key events and entertainment brands. Working closely with campaign teams, you'll deliver high-impact, data-driven communications that drive awareness, engagement and ticket sales, blending strategic thinking, hands-on execution and stakeholder management. ## Requirements ### Outcomes to Deliver In this role, success looks like: - Campaign Execution: Manage end-to-end email campaign production from brief through to post-send reporting, building, testing and deploying HTML, plain text and drag-and-drop emails via Braze and Audience Republic, while executing website content updates focused on user experience and conversion. - Optimisation & Reporting: Monitor and analyse campaign performance, applying A/B testing and segmentation strategies to improve open rates, CTR and conversion, and collaborating with the Performance & Insights team to continually refine targeting and messaging. - Stakeholder & Platform Management: Partner closely with campaign teams and internal stakeholders to gather content, assets and approvals, and maintain the website CMS and EDM templates so they stay up to date and optimised. ### Capabilities to Bring You’ll thrive in this role if you bring: - Digital Marketing Expertise: 2+ years' experience in a digital marketing or CRM role, ideally within entertainment, media or e-commerce, with hands-on experience using Braze, Audience Republic or an equivalent ESP. - Technical & Analytical Mindset: Confidence managing CMS platforms such as WordPress or Webflow, strong attention to detail, and an analytical mindset that can dissect briefs, interpret data and translate it into action. - Collaborative Hustle: Comfortable working across multiple stakeholders and deadlines in a fast-paced environment, highly organised, and genuinely passionate about arts, culture and entertainment. **Desirable Experience and skills** - Experience planning and building Braze Canvas & Email Automations, managing data orchestration into Braze, using liquid code, and reading HTML/CSS to design HTML emails ## Benefits We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen. - **Front row perks:** Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales - **A global stage:** Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment - **Flexibility:** Hybrid and flexible working, with flexible hours where your role allows - **Parental leave for everyone**: Paid leave for primary caregivers regardless of gender, with real support returning to work - **Leave, your way:** Annual leave plus extras like birthday leave and purchase leave - **Your backstage crew:** Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations - **Giving back:** One paid volunteer day a year to support our community - **Your next act:** Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills - **Recognition that means something:** ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment. If this sounds like the opportunity for you, we welcome you to apply. We believe in creating a place where our people can do their best work! Learn more about TEG here – [www.TEG.com.au](https://www.TEG.com.au) Only direct applications will be considered. No recruiters please ## Apply [Apply at Ticketek Entertainment Group](https://apply.workable.com/teg/j/9834C42895/apply) --- Powered by [Workable](https://www.workable.com)