# Back Office Specialist with Italian - Remote from Spain

> Teleperformance Spain · Barcelona, Spain (Remote) · Contract · Posted 2026-07-21

**Workplace:** remote

**Department:** AGL_BO

## Description

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals to join our team. You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high quality research products. Their wide product range offers solutions for different types of laboratories.

**Main responsibilities:**

-   Prepare the data for the Pre-Sales Team, manage scoring models and data providers to guarantee the best quality of contacts.
-   Data quality and cleaning processes and ensure this data is properly updated in the database according to business
-   Company evaluation: assess company potential using provided guidelines and online tools.
-   Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition.
-   Be on the lookout for industry news and trends to ensure timely prospecting.
-   Data Mapping, construction and extraction
-   Understand market seasonality and collaborate with sales programs to plan ahead on sourcing areas, according to the sales team’s needs.
-   Identify and correct data quality issues
-   Responsible for delivering a set of contacts based on the agreed quarterly target.
-   Maintenance of the data

## Requirements

-   Experience on data management, quality and cleaning
-   Native/advanced level of Italian
-   B2 level of English or higher.
-   Experienced user in CRM.
-   Quick to learn new processes and tools such as Qlik.
-   Good verbal and written communication skills in appropriate language.
-   Motivation & personality for seeking customer satisfaction and resolution.
-   Ability to take initiative, prioritize, and manage time effectively.
-   Candidates must be located in Spain.

**Desirable Skills**

-   Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
-   Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
-   Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
-   Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
-   Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
-   Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
-   Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
-   Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

## Benefits

-   A full-time position with working hours from Monday to Friday from 9am to 6pm.
-   Salary: 19.000€ gross/year + 1.800€ gross/year attendance bonus.
-   Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
-   Considerable investment in employees and their career development (including product, sales, and personal skills development trainings).
-   Working environment that is modern and bright with a dynamic and multicultural atmosphere.

## Apply

[Apply at Teleperformance Spain](https://apply.workable.com/teleperformance-spain/j/82E9F964F4/apply)

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