# Sales Development Representative

> Teleport · Chatuchak, Thailand · Full-time · Posted 2026-02-01

**Workplace:** on_site

**Department:** Commercial

## Description

### **About Teleport**

Teleport is Southeast Asia’s leading integrated logistics provider, on a mission to make logistics faster, more affordable, and more reliable. We are building the infrastructure to make next-day delivery accessible across the region - moving things better than anyone else.

### **Role Overview**

We are looking for a driven **Sales Development Representative (SDR)** to accelerate customer acquisition by engaging and qualifying inbound leads, and converting them into high-quality opportunities.

You will be the **first point of contact** for prospective customers - shaping their first impression of Teleport while ensuring that well-qualified opportunities move efficiently through the sales funnel. This role is a key driver of sales productivity and plays an important part in building foundational sales knowledge (scripts, FAQs, call insights) that supports future automation and scaling.

### **Key Responsibilities**

### **1\. Lead Engagement & Qualification**

-   Proactively engage inbound leads from paid campaigns via calls and messaging
-   Qualify prospects based on defined criteria (use case, shipment volume, urgency, operational fit)
-   Understand customer needs and position relevant Teleport solutions
-   Schedule qualified meetings for the BD team with clear context and notes

### **2\. CRM & Process Excellence**

-   Maintain accurate and up-to-date deal records in HubSpot
-   Log call outcomes, customer requirements, objections, and next steps
-   Manage and prioritize **200+ active leads** efficiently
-   Ensure structured and complete handover to the BD team

### **3\. Customer Activation**

-   Reach out to new platform sign-ups to guide them toward placing their first order
-   Address basic pricing, operational, and onboarding questions
-   Identify and reduce early-stage customer friction
-   Escalate complex issues to the relevant teams when needed

### **4\. Insights & Continuous Improvement**

-   Capture recurring customer questions, objections, and pain points
-   Share insights with Product, Commercial, and Operations teams
-   Contribute to the development of call scripts, FAQs, and sales playbooks
-   Support improvements that increase lead-to-meeting and activation rates

## Requirements

### **Qualifications**

### **Experience**

-   1 - 3 years of experience in sales, telesales, customer engagement, or lead qualification
-   Experience handling high volumes of leads or customer interactions
-   Exposure to logistics, e-commerce, SaaS, or marketplace businesses is a plus
-   Experience using a CRM system (HubSpot preferred)

### **Skills**

-   Strong phone presence and written communication skills
-   Good at understanding customer needs quickly
-   Organized with strong follow-up discipline
-   Comfortable managing multiple leads and conversations simultaneously
-   Able to follow processes while adapting to different customer situations
-   Basic data awareness - able to notice common patterns in conversations

## Apply

[Apply at Teleport](https://apply.workable.com/teleport-careers/j/FDBF66DB75/apply)

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